Refund policy

OWNLÉ Return & Exchange Policy

At OWNLÉ, we want every woman to feel confident and stylish in her workwear. Since we operate exclusively online, we’ve kept our policy simple and customer-friendly.

1. Exchange Period

You can request an exchange within 7 days of delivery.

Items must be unused, unworn, and in original condition with all tags and packaging intact.

2. Exchange Options

Exchanges are available for size or color of the same style, subject to stock availability.

If the requested item is unavailable, we’ll provide you with a store credit (valid for future purchases).

Refunds are not offered.

3. How to Request an Exchange

To initiate an exchange, contact us within 7 days of receiving your order through:

Instagram DM: @ownle.in

Share your order number and reason for exchange, and our team will guide you through the process.

4. Shipping Costs

Return shipping costs for exchanges may be borne by the customer, unless the product delivered was defective or incorrect.

✨ Note: Since OWNLÉ is an online-only brand, we currently do not support in-store returns or exchanges.